privacy policy

Last modified February 27, 2023

Our Commitment to Our Donors

We will not sell, share or trade our donors' names or personal information with any other entity, nor send mailings to our donors on behalf of other organizations. This policy applies to all information received by Rebuilding Together, Inc., both online and offline, on any Platform ("Platform", includes the Rebuilding Together website), as well as any electronic, written, or oral communications.

Rebuilding Together is committed to protecting the privacy of visitors to its website ("Site"). This privacy policy ("Policy") governs the use of the personal information you provide when you visit our Site ("Your Information").

By using this Site, you accept this Policy. Rebuilding Together reserves the right to modify this Policy at any time. Your use of the Site after the notice is posted indicates that you agree to the changes. In addition, if Rebuilding Together considers it appropriate, it may also provide additional notice of significant changes.

This Policy and our Terms of Use (together, "Agreement") govern your use of this Site, so please be sure to read the entire Agreement.

Location of Servers and Transfer of Information to the United States

This Site is hosted by servers in the United States. Accordingly, if you are located outside of the United States, Your Information will be transferred to the United States. By submitting Your Information, you consent to its transfer to the United States and to its storage, processing, and use there in accordance with this Policy.

Collection of Your Information

Rebuilding Together may collect Your Information (which may include your name, physical and email addresses and so forth) on the Site. For example, we collect Your Information when you register to receive our eNews updates; when you submit user content, such as a comment on a blog; when you request publications;, and when you submit an online Letter of Inquiry in connection with applying for a grant from us.

For homeowners requesting services, Rebuilding Together may share homeowner information collected through this website with its partnering Rebuilding Together affiliate offices. In addition, Rebuilding Together may share homeowner information with other Rebuilding Together partnering organizations. Rebuilding Together will not sell or publicly share individual homeowner information without the consent of the homeowner, except as permitted by the privacy policy.

Rebuilding Together also may share volunteer data collected through the website with its partnering Rebuilding Together affiliate offices and other Rebuilding Together partnering organizations. Rebuilding Together will not sell or publicly share individual volunteer information without the consent of the volunteer, except as permitted by the privacy policy.

Use and Disclosure of Your Information

We use Your Information for the purposes for which you provide it. For example, if you register to receive our eNews, we use Your Information to create your account and to send you updates for the email lists you selected when you registered. Or, if you request publications from us, we use Your Information to send you copies of the requested materials. 

If you submit an online Letter of Inquiry, we use Your Information and other information you provide to determine if your organization and proposed project fall within our program areas and are of sufficient interest to warrant follow-up. Such follow-up may include research on your organization and its principals. If we decline your inquiry, a summary of the information you provide is retained in our records. 

We may also use Your Information to contact you about updates to the Site or other information we believe you may find of interest. If you do not wish to receive these communications, you can opt out by contacting us at communications@rebuildingtogether.org or by selecting the "Unsubscribe" option on our email communications to you.

Our service providers, such as those who facilitate features of the Site for us, may have access to Your Information. We will not share, rent, or sell Your Information to any third parties for marketing or other commercial purposes.  

Rebuilding Together will not sell, trade or share a donor's personal information with anyone else, nor send donor mailings on behalf of other organizations. Rebuilding Together will only share personal information if the donor has given Rebuilding Together explicit permission to do so.

Rebuilding Together strives to protect the transmission of Your Information, but no transmission of data is completely secure, and submission is at your risk. Please remember that any information you share in public areas becomes public, and therefore this Privacy Policy does not apply to any information you choose to make public. Please be careful about what you disclose, and do not post any personal information that you expect to keep private.

Review and Correction of Your Information

If you would like to review or correct Your Information, you can use the options available to you through your eNews subscription. Otherwise, you may contact us at communications@rebuildingtogether.org or by postal mail at 999 N. Capitol Street NE, Suite 330 Washington, D.C. 20002.

Site Traffic

Rebuilding Together uses cookies and other means to collect anonymous data from Site visitors for the purpose of gathering information on how visitors use the Site so that we may enhance your experience and improve the Site's functionality. "Cookies" are small files downloaded to your hard drive that enable your browser to save and recall information.

Security

Rebuilding Together takes precautions to host and maintain the Site in a secure manner and to safeguard it from unauthorized access. For example, we protect your account information with passwords and firewalls. Neither Rebuilding Together nor its service providers, however, can guarantee that any transmission of personal information over the internet is secure, and you use the Site at your own risk.

Children

Rebuilding Together does not knowingly collect information on the Site from children under the age of 13. If we ever learn that we have collected any personally identifiable information from a child under the age of 13 without verification of parental consent, we will delete that information. If you are a parent or guardian and believe that your child under age 13 may have provided personally identifiable information through the Site without your consent, please contact us at communications@rebuildingtogether.org or by postal mail at 999 N. Capitol Street NE, Suite 330 Washington, D.C. 20002.

Comments and Questions

Comments and questions about the Site may be submitted to communications@rebuildingtogether.org or by postal mail at 999 N. Capitol Street NE, Suite 330 Washington, D.C. 20002.