Joy Ciani, Senior Vice President (ret.)
Joy Cianci is Fannie Mae’s Senior Vice President – Special Assets and Corporate Facilities, Security, and Resiliency. Ms. Cianci manages the Single-Family Business’ special and distressed assets and the administration of the U.S. Treasury’s Making Home Affordable program. She oversees loss mitigation activities related to Single-Family legacy assets and real-estate owned (REO) and manages the company’s corporate facilities and security team – including its workplace strategy initiatives. Ms. Cianci has served in a number of roles at Fannie Mae. She previously led the Credit Portfolio Management team, where she oversaw Single-Family’s servicer management and oversight, servicing policies, real estate asset management, and credit operations. She was head of the company’s Office of Community and Charitable Giving and interim head of its eBusiness organization. Ms. Cianci also worked in the Housing and Community Development division and Legal department, where she was responsible for servicing, loss mitigation, asset acquisition, policy and government relations, and technology projects. Prior to joining Fannie Mae in 1993, Ms. Cianci was an associate in the real estate practice at the law firm of Ballard Spahr Andrews and Ingersoll. Ms. Cianci has a bachelor of science in economics from the Wharton School of the University of Pennsylvania and a juris doctor from the University of Pennsylvania.